NURHIDAYANTI, (2014) STRATEGI KOMUNIKASI CUSTOMER SERVICE DALAM PENANGANAN KOMPLAIN PELANGGAN ATAS REDRESS MANIFEST IMPORT. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 14 023 |
| NIM/NIDN Creators: | 44209120088 |
| Uncontrolled Keywords: | Strategi Komunikasi Customer Service Dalam Penanangan Komplain Pelanggan Atas Redress Manifest Impo |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 02 Oct 2014 08:35 |
| Last Modified: | 12 May 2017 02:12 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/13067 |
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