AGUSTINAWATI, INA (2014) Persepsi Pelanggan Terhadap Kualitas Pelayanan Customer Service PT PLN (Persero) Area Kebon Jeruk Jakarta Barat. S1 thesis, Universitas Mercu Buana.
|
Text (Abstrak)
Abstrak.pdf Download (728kB) | Preview |
|
|
Text (Cover)
Cover.pdf Download (2MB) | Preview |
|
![[img]](https://repository.mercubuana.ac.id/style/images/fileicons/text.png) |
Text (Bab 1)
Bab 1.pdf Restricted to Registered users only Download (235kB) |
|
|
Text (Bab 2)
Bab 2.pdf Restricted to Registered users only Download (426kB) |
|
|
Text (Bab 3)
Bab 3.pdf Restricted to Registered users only Download (220kB) |
|
|
Text (Bab 4)
Bab 4.pdf Restricted to Registered users only Download (402kB) |
|
|
Text (Bab 5)
Bab 5.pdf Restricted to Registered users only Download (110kB) |
|
|
Text (Daftar Pustaka dan Lampiran)
Daftar Pustaka dan Lampiran.pdf Restricted to Registered users only Download (452kB) |
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 14 186 |
| NIM/NIDN Creators: | 44209110043 |
| Uncontrolled Keywords: | kualitas layanan, costumer service PT PLN, |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 29 Mar 2014 09:55 |
| Last Modified: | 12 May 2017 02:01 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/11796 |
Actions (login required)
 |
View Item |
