MUSLIMAH, MUSLIMAH (2014) ANALISIS BESARNYA PENGARUH KINERJA PELAYANAN (SERVICE PERFORMANCE) FRONTLINER DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH PRIORITAS PT. BCA, TBK CABANG PERMATA BUANA DENGAN PENDEKATAN METODE REGRESI LINEAR MULTIPLE. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
ANALISIS BESARNYA PENGARUH KINERJA PELAYANAN (SERVICE PERFORMANCE) FRONTLINER DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH PRIORITAS PT. BCA, TBK CABANG PERMATA BUANA DENGAN PENDEKATAN METODE REGRESI LINEAR MULTIPLE
Item Type: | Thesis (S1) |
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Call Number CD: | FT/IND. 14 117 |
Call Number: | ST/16/13/163 |
NIM/NIDN Creators: | 41609120006 |
Uncontrolled Keywords: | ANALISIS BESARNYA PENGARUH KINERJA PELAYANAN (SERVICE PERFORMANCE) FRONTLINER DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH PRIORITAS PT. BCA, TBK CABANG PERMATA BUANA DENGAN PENDEKATAN METODE REGRESI LINEAR MULTIPLE |
Divisions: | Fakultas Teknik > Teknik Industri |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 02 Feb 2014 15:48 |
Last Modified: | 04 Jan 2023 03:59 |
URI: | http://repository.mercubuana.ac.id/id/eprint/11033 |
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