ORANTO, SENDHY (2025) OPTIMALISASI PROSES INSTALASI SOFTWARE BERBASIS COMPUTER-AIDED DESIGN DENGAN METODE D.M.A.I.C DALAM INDUSTRI COMMERCIAL SOFTWARE. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
In the current era of digital transformation, optimizing the software installation process—especially for Computer-Aided Design (CAD) systems—has become increasingly essential to improve operational efficiency and reduce time and resource waste. CAD software installation is often hindered by hardware limitations, unstable internet connections, and the absence of standardized operational procedures. This study aims to enhance the installation process of CAD-based software by applying the Six Sigma methodology using the DMAIC (Define, Measure, Analyze, Improve, and Control) framework. Through data collection from direct testing on multiple hardware configurations and varying internet speeds, the study identifies key bottlenecks contributing to long installation durations. Root cause analysis using fishbone diagrams and statistical correlation techniques revealed that lower-spec hardware and poor internet connectivity significantly affect installation performance. To address these issues, improvements were made by employing offline installers, network enhancement tools, hardware upgrades aligned with Autodesk’s minimum standards, and the development of a formal Standard Operating Procedure (SOP). The implementation of these solutions resulted in a 30% reduction in average installation time and a 95% increase in installation success rate. This research contributes both practically and academically by demonstrating how structured process improvement strategies can significantly optimize software deployment in engineering and design-focused organizations. Keywords: Six Sigma, DMAIC, CAD Software, Installation Efficiency, Standard Operating Procedure Dalam era transformasi digital yang semakin pesat, kebutuhan terhadap efisiensi proses instalasi perangkat lunak, khususnya software berbasis Computer-Aided Design (CAD), menjadi sangat mendesak. Kompleksitas sistem, variasi spesifikasi perangkat keras, serta keandalan jaringan internet menjadi faktor penentu utama dalam keberhasilan dan durasi instalasi. Penelitian ini bertujuan untuk mengoptimalkan proses instalasi software CAD dengan menerapkan metodologi Six Sigma melalui pendekatan Define, Measure, Analyze, Improve, dan Control (DMAIC). Dengan menganalisis data primer dari uji instalasi pada berbagai konfigurasi perangkat keras dan kecepatan internet, serta menggunakan analisis korelasi dan diagram sebab-akibat (fishbone), penelitian ini menemukan bahwa bottleneck proses instalasi banyak terjadi pada perangkat berspesifikasi rendah dan koneksi internet lambat. Solusi yang diusulkan mencakup penggunaan metode instalasi pre-download, perangkat tambahan seperti modem eksternal, serta penyusunan Standar Operasional Prosedur (SOP) instalasi. Hasil simulasi menunjukkan peningkatan efisiensi hingga 30% dan peningkatan tingkat keberhasilan instalasi hingga 95%. Penelitian ini memberikan kontribusi signifikan terhadap penerapan Six Sigma pada sektor teknologi informasi dan industri rekayasa desain, khususnya dalam konteks pengembangan sistem instalasi perangkat lunak CAD yang lebih stabil dan terstandarisasi. Kata Kunci: Six Sigma, DMAIC, Instalasi CAD, Optimalisasi Proses, SOP
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