ANALISIS PELAYANAN INFRASTRUKTUR MASS RAPID TRANSIT (MRT) JAKARTA TERHADAP KINERJA KEPUASAN PELANGGAN DENGAN ADANYA PENGARUH VIRUS COVID-19

MUKHLISOH, MUKHLISOH (2020) ANALISIS PELAYANAN INFRASTRUKTUR MASS RAPID TRANSIT (MRT) JAKARTA TERHADAP KINERJA KEPUASAN PELANGGAN DENGAN ADANYA PENGARUH VIRUS COVID-19. S1 thesis, UNIVERISTAS MERCU BUANA - BUNCIT.

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Item Type: Thesis (S1)
NIM/NIDN Creators: 41116310111
Uncontrolled Keywords: service quality, customer satisfaction, performance level, importance level.
Subjects: 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi > 154.634 Analysis/Analisis
600 Technology/Teknologi > 620 Engineering and Applied Operations/Ilmu Teknik dan operasi Terapan
600 Technology/Teknologi > 620 Engineering and Applied Operations/Ilmu Teknik dan operasi Terapan > 624 Civil Engineering/Teknik Sipil
600 Technology/Teknologi > 620 Engineering and Applied Operations/Ilmu Teknik dan operasi Terapan > 625 Engineering Of Railroads, Roads/Rekayasa Rel Kereta Api, Jalan
600 Technology/Teknologi > 620 Engineering and Applied Operations/Ilmu Teknik dan operasi Terapan > 625 Engineering Of Railroads, Roads/Rekayasa Rel Kereta Api, Jalan > 625.4 Rapid Transit Systems
Divisions: Fakultas Teknik > Teknik Sipil
Depositing User: Nasruddin Mansyur S.Hum
Date Deposited: 26 Sep 2025 08:07
Last Modified: 26 Sep 2025 08:07
URI: http://repository.mercubuana.ac.id/id/eprint/98505

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