ARYANTI, MEGA FAUZIAH (2025) PENGARUH ELECTRONIC WORD OF MOUTH, PROMOSI DAN BRAND LOVE TERHADAP KEPUTUSAN PEMBELIAN PRODUK SKINCARE THE ORIGINOTE. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This research aims to analyze the influence of Electronic word of mouth, promotion, and Brand Love on purchase decisions for The Originote skincare products. The study population consists of consumers who use The Originote skincare. The sample includes 105 respondents. The analytical method used in this research is the Structural Equation Model (SEM) with the Smart-PLS analysis tool. The results show that two variables, namely Electronic word of mouth and Brand Love, have a positive and significant effect on Purchase Decisions. Meanwhile, the Promotion variable has a positive but not significant effect on Purchase Decisions. Keywords: Electronic word of mouth, Promotion, and Brand Love, Purchasing Decision Penelitian ini bertujuan untuk menganalisis pengaruh Electronic word of mouth, promosi, dan Brand Love terhadap keputusan pembelian pada produk skincare The Originote. Populasi penelitian adalah konsumen pengguna Skincare The Originote. Sampel berjumlah 105 (seratus lima) responden. Metode analisa yang digunakan pada penelitian ini adalah Structural Equation Model (SEM) dengan alat analisis Smart-PLS. Hasil penelitian menunjukkan bahwa terdapat dua variabel, yaitu Electronic word of mouth dan Brand Love, yang berpengaruh positif dan signifikan terhadap Keputusan Pembelian. Sementara itu, variabel Promosi memiliki pengaruh yang positif namun tidak signifikan terhadap Keputusan Pembelian. Kata Kunci: Electronic word of mouth, Promosi, dan Brand Love Keputusan Pembelian.
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