KHOIRUNNISA, REKA (2025) ANALISIS QUALITY OF SERVICE JARINGAN WIRELESS VIRTUAL LOCAL AREA NETWORK: STUDI KASUS CV. SPARTA BAN. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Wireless VLAN networks are an essential part of information technology infrastructure in supporting a company's operational activities. However, the service quality of such networks often experiences degradation, which impacts work effectiveness. This study aims to analyze the performance of the Wireless VLAN network at CV. Sparta Ban based on Quality of Service (QoS) parameters, namely throughput, delay, jitter, and packet loss. In addition, the study also identifies various factors that contribute to the decline in network quality and formulates an appropriate QoS analysis method for network testing in the work environment. The method used in this research is a quantitative approach with direct measurement of QoS parameters using network support software. The results of this study are expected to provide a comprehensive overview of the Wireless VLAN network condition at CV. Sparta Ban and serve as a reference for efforts to improve the quality of wireless network services at the company. Keywords: Wireless Network, Quality of Service, Wireless VLAN Jaringan nirkabel (Wireless VLAN) merupakan bagian penting dari infrastruktur teknologi informasi dalam mendukung aktivitas operasional perusahaan. Namun, kualitas layanan jaringan tersebut sering kali mengalami penurunan yang berdampak pada efektivitas kerja. Penelitian ini bertujuan untuk menganalisis performa jaringan Wireless VLAN di CV. Sparta Ban berdasarkan parameter Quality of Service (QoS), yaitu throughput, delay, jitter, dan packet loss. Selain itu, penelitian ini juga mengidentifikasi berbagai faktor yang memengaruhi penurunan kualitas jaringan serta menyusun metode analisis QoS yang tepat untuk pengujian jaringan di lingkungan kerja tersebut. Metode yang digunakan dalam penelitian ini adalah pendekatan kuantitatif dengan pengukuran langsung terhadap parameter QoS menggunakan perangkat lunak pendukung jaringan. Hasil dari penelitian ini diharapkan dapat memberikan gambaran menyeluruh mengenai kondisi jaringan Wireless VLAN di CV. Sparta Ban, serta menjadi acuan dalam upaya peningkatan kualitas layanan jaringan nirkabel pada perusahaan tersebut. Kata kunci: Jaringan Nirkabel, Quality of Service, Wireless VLAN
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