Nugraha, Ansyah Gilang (2025) IMPLEMENTASI KNOWLEDGE MANAGEMENT SYSTEM (KMS) MENGGUNAKAN LEARNING MANAGEMENT SYSTEM (LMS) UNTUK MENINGKATKAN PENGETAHUAN DAN KETERAMPILAN KARYAWAN. S1 thesis, Universitas Mercu Buana Jakarta - Menteng.
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Abstract
Digitalisasi telah menjadi bagian integral dari strategi pengembangan Sumber Daya Manusia (SDM) di berbagai organisasi, termasuk PT. Bank MNC Internasional, Tbk ("MNC Bank"). Berdasarkan analisis permasalahan, sistem yang saat ini digunakan, yaitu Google Classroom, memiliki keterbatasan dalam hal fleksibilitas penyesuaian user interface, kapasitas penyimpanan, dan fitur yang tersedia untuk mendukung pelatihan dan pengembangan kompetensi karyawan secara optimal. Oleh karena itu, penelitian ini bertujuan untuk mengoptimalkan penggunaan Learning Management System (LMS) dalam bentuk implementasi Knowledge Management System (KMS) untuk meningkatkan efektivitas dan efisiensi kegiatan pelatihan dan pengembangan kompetensi karyawan. Penelitian ini mengusulkan pengembangan Learning Management System internal yang dapat memenuhi kebutuhan spesifik organisasi, mendukung pelatihan yang lebih independen dan interaktif, serta memfasilitasi knowledge sharing yang terstruktur dan terpusat. Penelitian ini menggunakan pendekatan kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, dan studi literatur. Diharapkan hasil penelitian ini dapat memberikan dasar pengembangan business requirement untuk LMS yang lebih optimal dan sesuai dengan kebutuhan organisasi. Digitization has become an integral part of Human Capital Development strategies in various organizations, including PT. Bank MNC Internasional, Tbk ("MNC Bank"). Based on problem analysis, the current system used, Google Classroom, has limitations in terms of user interface customization flexibility, storage capacity, and available features for optimal employee training and competency development. Therefore, this study aims to optimize the use of a Learning Management System (LMS) in the form of Knowledge Management System (KMS) implementation to enhance the effectiveness and efficiency of employee training and competency development activities. This study proposes the development of an internal LMS that can meet the organization's specific needs, support more independent and interactive training, and facilitate structured and centralized knowledge sharing. This research uses a qualitative approach with data collection techniques through observation, interviews, and literature studies. It is hoped that the results of this study can provide a basis for developing business requirements for a more optimal and suitable LMS for organizational needs.
| Item Type: | Thesis (S1) |
|---|---|
| NIM/NIDN Creators: | 41819110044 |
| Uncontrolled Keywords: | Sumber Daya Manusia, Pelatihan dan Pengembangan, Knowledge Management System, Learning Management System, E-Learning. Digitization, Training and Development, Learning Management System, Employee Competency, Knowledge Management System |
| Subjects: | 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 003 Systems/Sistem-sistem |
| Divisions: | Fakultas Ilmu Komputer > Sistem Informasi |
| Depositing User: | NAIMAH NUR ISLAMIDIYANAH |
| Date Deposited: | 15 Aug 2025 04:01 |
| Last Modified: | 15 Aug 2025 04:01 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/96811 |
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