LARASATI, ANANDHA IVANA (2025) ANALISIS PENGENDALIAN KUALITAS DENGAN METODE DMAIC (DEFINE, MEASURE, ANALYZE, IMPROVE, CONTROL) PADA PRODUK BAND HEATER DI PT. USAHA SAUDARA MANDIRI. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
PT. Usaha Saudara Mandiri is a manufacturing company that produces heating elements, one of which is the band heater product. The company is facing issues with a defect rate of band heater product that exceeds the established tolerance limit of 3%. This study aims to identify the most dominant types of defects and the underlying factors causing them. The methods used in this research are DMAIC (Define, Measure, Analyze, Improve, Control) and FMEA (Failure Mode and Effects Analysis). The analysis results indicate that the most dominant defect type in the band heater product is resistance error/low, with a percentage reaching 38.6%. Through cause-and-effect diagrams and FMEA analysis, it was found that the main root causes of the defects are errors in setting the winding distance on the coiling machine and a lack of supervision during the production process. As corrective actions, this study recommends two main measures: (1) Implementing a training program for operators on the coiling machine to enhance their skills and understanding, and (2) Establishing a stricter supervision schedule in the band heater production area to ensure better product quality. With the implementation of these recommendations, it is expected that the defect rate will decrease and product quality will improve. . Keywords: Quality Control, DMAIC, FMEA PT. Usaha Saudara Mandiri adalah perusahaan yang bergerak dibidang manufaktur yang memproduksi elemen pemanas, salah satunya adalah produk band heater. Perusahaan menghadapi masalah dengan tingkat defect produk band heater yang melebihi batas toleransi yang ditetapkan, yaitu 3%. Penelitian ini bertujuan untuk mengidentifikasi jenis defect paling dominan serta faktor-faktor penyebabnya. Metode yang digunakan pada penelitian ini adalah DMAIC (Define, Measure, Analyze, Improve, Control) dan FMEA (Failure Mode and Effect Analysis). Hasil analisis menunjukkan bahwa jenis defect paling dominan pada produk band heater adalah resistance error/rendah dengan persentase mencapai 38,6%. Melalui diagram sebab – akibat dan analisis FMEA, ditemukan bahwa akar penyebab utama defect adalah kesalahan pengaturan jarak lilitan pada mesin coiling dan kurangnya pengawasan selama proses produksi. Sebagai langkah perbaikan, penelitian ini merekomendasikan dua tindakan utama, yaitu: (1) Mengadakan program pelatihan operator pada mesin coiling untuk meningkatkan keterampilan dan pemahaman operator dan (2) Menyusun jadwal pengawasan yang lebih ketat di area produksi band heater untuk memastikan kualitas produk yang lebih baik. Dengan implementasi rekomendasi ini, diharapkan tingkat defect dapat menurun dan kualitas produk dapat meningkat. Kata Kunci : Pengendalian Kualitas, DMAIC, FMEA
| Item Type: | Thesis (S1) |
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| Call Number CD: | FT/IND. 25 018 |
| NIM/NIDN Creators: | 41621010009 |
| Uncontrolled Keywords: | Pengendalian Kualitas, DMAIC, FMEA |
| Subjects: | 600 Technology/Teknologi > 620 Engineering and Applied Operations/Ilmu Teknik dan operasi Terapan 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | khalimah |
| Date Deposited: | 18 Feb 2025 01:26 |
| Last Modified: | 18 Feb 2025 01:26 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/94283 |
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