PARAMITHA, DELIA (2021) PENGARUH CELEBRITY ENDORSER, VIRAL MARKETING DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN DESSERT BOX BITTERSWEET BY NAJLA CIBUBUR. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to analyze the effect of celebrity endorser, viral marketing and product quality on the purchase decision of Dessert Box Bittersweet by Najla Cibubur. The population in this study were all consumers who had bought the Bittersweet dessert box by Najla Cibubur and the number was unknown. With an unknown population, this study used a sample of 100 people. In this study, researchers used a purposive sampling technique. The data collection method used the Google Forms method with the research instrument being a questionnaire. The data analysis method in this study uses Multiple Linear Regression Analysis with statistical software program SPSS (Statical Package for Social Science) version 23. This study proves that Celebrity Endorser has a positive and significant effect on purchasing decisions. Viral marketing has a positive and significant effect on purchasing decisions. Product quality has a positive and significant effect on purchasing decisions. Keywords: Celebrity Endorser, Viral Marketing, Product Quality, Purchase Decision, Dessert Box. Penelitian ini bertujuan untuk menganalisis pengaruh celebrity endorser, viral marketing dan kualitas produk terhadap keputusan pembelian Dessert Box Bittersweet by Najla Cibubur. Populasi dalam penelitian ini adalah seluruh konsumen yang pernah membeli dessert box Bittersweet by Najla Cibubur dan jumlahnya tidak diketahui. Dengan jumlah populasi yang tidak diketahui maka pada penelitian ini menggunakan sampel 100 orang. Dalam penelitian ini peneliti memakai teknik purposive sampling. Metode pengumpulan data menggunakan metode Google Formulir dengan instrumen penelitian adalah kuesioner. Metode analisis data dalam penelitian ini menggunakan Analisis Regresi Linier Berganda dengan program software statistic SPSS (Statical Package for Sosial Science) versi 23. Penelitian ini membuktikan bahwa Celebrity Endorser berpengaruh positif dan singnifikan terhadap keputusan pembelian. Viral marketing berpengaruh positif dan singnifikan terhadap keputusan pembelian. Kualitas Produk berpengaruh positif dan singnifikan terhadap keputusan pembelian. Kata Kunci: Celebrity Endorser, Viral Marketing, Kualitas Produk, Keputusan Pembelian, Dessert Box
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