USULAN PENGENDALIAN KUALITAS DOKUMEN SAAF DENGAN METODE SIX SIGMA PADA PT. HUAWEI TECH INVESTMENT

NURHIDAYAH, PUTRI (2017) USULAN PENGENDALIAN KUALITAS DOKUMEN SAAF DENGAN METODE SIX SIGMA PADA PT. HUAWEI TECH INVESTMENT. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

PT. Huawei Tech Investment merupakan salah satu perusahaan yang berkembang pesat di Indonesia. Dalam menghasilkan sebuah dokumen SAAF yang baik dan berkualitas, hal ini didukung oleh manajemen yang baik, standar mutu yang baik, dengan spesifikasi yang menunjang mutu dokumen SAAF menjadi lebih baik. Dari periode antara bulan februari sampai September 2016 dokumen SAAF reject, memiliki tingkat sigma 2,8 dengan kemungkinan kerusakan sebesar 218.884 defect per million dokumen SAAF. Faktor –faktor penyebab dokumen SAAF reject yaitu dilihat dari factor manusia, Tekhnologi (laptop), lingkungan kerja, dan metode pengecekkan dokumen SAAF itu sendiri. Rekomendasi perbaikannya yaitu melakukan training kepada seluruh karyawan PT. Huawei Tech Investment, melakukan maintenance untuk tekhnologi yang digunakan, serta memperbaiki kondisi lingkungan kerja dengan cara mengubah lampu, penempatan posisi ruangan, serta perbaikan fasilitas kantor.PT. Huawei Tech Invetment is one of the growing company in Indonesia. In producing a good quality SAAF document, it is supported by good management, good quality standards, with specifications that support the quality of SAAF documents to keep on improving. From the period between February to September 2016 the rejected SAAF document, has a 2.8 sigma rate with a damage possibility of 218,884 defects per million SAAF documents. The factors that cause SAAF document product defects are seen from human factor, technology (laptop), work environment, and SAAF document checking method itself. Recommendations of improvement are to conduct training to all employees of PT. Huawei Tech Investment, regular maintenance for the technology used, and improvement of the work environment such as changing the lights, room positioning, and improvement of office facilities.

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 17 414
NIM/NIDN Creators: 43114120232
Uncontrolled Keywords: dokumen SAAF, metode six sigma, dokumen SAAF reject, DPMO (Defect Per Million Oppurtunities), DMAIC (Defect, Measure, Analyze, Improve, Control).
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 332 Financial Economics, Finance/Ekonomi Keuangan dan Finansial, Ekonomi Biaya dan Pembiayaan > 332.6 Investment/Investasi
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor > 651.5 Records Management/Arsip dan Kearsipan Kantor, Dokumen Kantor
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: NAJLA
Date Deposited: 07 Mar 2024 03:34
Last Modified: 07 Mar 2024 03:34
URI: http://repository.mercubuana.ac.id/id/eprint/86906

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