RATRI, DINA RAHAYUNING (2023) PENGARUH JOB DEMAND DAN PERSONAL RESOURCE TERHADAP WORK ENGAGEMENT KARYAWAN DENGAN BURNOUT SEBAGAI VARIABEL PERMEDIASI (Studi Kasus di Kantor Pusat PT Pegadaian). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.
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Abstract
This research aims to determine the influence of Job Demand, Personal Resources on employee Work Engagement mediated by Burnout (Case Study at PT Pegadaian Head Office). The population of all permanent employees at PT Pegadaian Head Office, using probability sampling techniques using the Slovin formula, found 266 respondents as samples. Structural Equation Model-Partial Least Square (SEM-PLS) data analysis. The research results found that the Job Demand variable influenced the Work Engagement variable positively and significantly. The Personal Resources variable influences the Work Engagement variable negatively and is not significant. The Job Demand variable influences the Burnout variable positively and significantly. The Personal Resources variable influences the Burnout variable negatively and significantly. The Burnout variable influences the Work Engagement variable positively and significantly. The Burnout variable has no effect in mediating the Job Demand variable on the Work Engagement variable. The Burnout variable mediates the influence of the Personal Resources variable on the Work Engagement variable, It is recommended that company management maintain a comfortable and collaborative work environment to reduce Burnout and increase employee Work Engagement. Penelitian ini bertujuan mengetahui pengaruh Job Demand, Personal Resource terhadap Work Engagement karyawan dengan dimediasi oleh Burnout (Studi Kasus di Kantor Pusat PT Pegadaian). Populasi seluruh karyawan tetap Kantor Pusat PT Pegadaian, dengan teknik pengambilan sampel probability sampling dengan rumus slovin ditemukan sebanyak 266 responden sebagai sampel. Analisis data Structural Equation Model-Partial Least Square (SEM-PLS). Ditemukan hasil penelitian menemukan bahwa variabel Job Demand mempengaruhi variabel Work Engagement secara positif dan signifikan. variabel Personal Resources mempengaruhi terhadap variabel Work Engagement secara negatif dan tidak signifikan. variabel Job Demand mempengaruhi variabel Burnout secara positif dan signifikan. variabel Personal Resources mempengaruhi variabel Burnout secara negatif dan signifikan. variabel Burnout mempengaruhi variabel Work Engagement secara positif dan signifikan. Variabel Burnout tidak berpengaruh dalam memediasi variabel Job Demand terhadap variabel Work Engagement. Variabel Burnout memediasi pengaruh variabel Personal Resources terhadap variabel Work Engagement, disarankan agar managemen perusahaan tetap mempertahankan lingkungan kerja yang nyaman dan kolaboratif untuk dapat menekan Burnout dan meningkatkan Work Engagement karyawan.
| Item Type: | Thesis (S2) |
|---|---|
| NIM/NIDN Creators: | 55120110025 |
| Uncontrolled Keywords: | Job Demand, Personal Resource, Burnout, Work Engagement Job Demand, Personal Resource, Burnout, Work Engagement |
| Subjects: | 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | ANISA DESI SAFITRI |
| Date Deposited: | 07 Mar 2024 03:41 |
| Last Modified: | 07 Mar 2024 03:41 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/86905 |
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