PENGARUH DISIPLIN KERJA TERHADAP TURNOVER INTENTION SERTA DAMPAKNYA TERHADAP KINERJA KARYAWAN STUDI PADA PT LION MENTARI AIRLINES. (Studi pada PT Lion Mentari Airlines Divisi Call Center dan Ticketing)

AHDIAT, DADAN (2017) PENGARUH DISIPLIN KERJA TERHADAP TURNOVER INTENTION SERTA DAMPAKNYA TERHADAP KINERJA KARYAWAN STUDI PADA PT LION MENTARI AIRLINES. (Studi pada PT Lion Mentari Airlines Divisi Call Center dan Ticketing). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh disiplin kerja terhadap turnover intention serta dampaknya terhadap kinerja karyawan pada pt. lion mentari airlines divisi call center dan ticketting. populasi penelitian ini adalah seluruh karyawan pt. lion mentari airlines divisi call center dan ticketting yang berjumlah 158 orang, jumlah sampel sebanyak 64 orang, yang dihitung dengan rumus slovin. Metode pengambilan sampel menggunakan convenience sampling. Metode analisis data menggunakan Partial Least Square. Hasil penelitian menunjukkan bahwa disiplin kerja berpengaruh tidak signifikan terhadap turnover intention. Disiplin kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Turnover intention berpengaruh tidak signifikan terhadap kinerja karyawan.This study aims to analyze the effect of work discipline on turnover intention and its impact on employee performance at pt. lion mentari airlines call center and ticketting division. The population of this research is all employees of PT. Lion Mentari Airlines Call Center and Ticketting Division totaling 158 people, a total sample of 64 people, calculated by the slovin formula. The sampling method uses convenience sampling. Data analysis method using Partial Least Square. The results showed that work discipline had an insignificant effect on turnover intention. Work discipline has a positive and significant impact on employee performance. Turnover intention has no significant effect on employee performance.

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 17 461
NIM/NIDN Creators: 43112120142
Uncontrolled Keywords: Disiplin Kerja, Turnover Intention, Kinerja Karyawan
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 027 General Libraries, General Archives, Information Centers Devoted to General Subjects and Disciplines/Perpustakaan, Kearsipan, Pusat Informasi untuk Disiplin Ilmu secara Umum
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan > 155.96 Influence of Restrictive Environments/Pengaruh Lingkungan Perbatasan > 155.965 Aircraft/Pesawat Terbang
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: NAJLA
Date Deposited: 04 Mar 2024 07:20
Last Modified: 04 Mar 2024 07:20
URI: http://repository.mercubuana.ac.id/id/eprint/86759

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