PERBANDINGAN ANALISIS SENTIMEN PADA JASA OJEK ONLINE MENGGUNAKAN NAIVE BAYES CLASSIFIER

SALAM, DEVANA AZZAHRA (2024) PERBANDINGAN ANALISIS SENTIMEN PADA JASA OJEK ONLINE MENGGUNAKAN NAIVE BAYES CLASSIFIER. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Online motorcycle taxi services have become an indispensable part of urban life, bringing significant changes in public transportation. This study aims to analyze user sentimen towards online motorcycle taxi services from two main providers in the Jabodetabek area using the Naive Bayes classification algorithm. The research methodology combines a survey approach and text analysis of user reviews. The study used questionnaires to collect data from users that reflected their experiences with both services. Kata Kunci : online motorcycle taxi, gojek, grab, Naïve Bayes Layanan ojek online telah menjadi bagian yang tak terpisahkan dari kehidupan perkotaan, membawa perubahan yang signifikan dalam transportasi publik. Penelitian ini bertujuan untuk menganalisis sentimen pengguna terhadap layanan ojek online dari dua penyedia utama di wilayah Jabodetabek menggunakan algoritma klasifikasi Naive Bayes. Metodologi penelitian menggabungkan pendekatan survei dan analisis teks dari ulasan pengguna. Penelitian ini menggunakan kuesioner untuk mengumpulkan data dari pengguna yang mencerminkan pengalaman mereka dengan kedua layanan. Kata Kunci : ojek online, gojek, grab, Naïve Bayes

Item Type: Thesis (S1)
Call Number CD: FIK/INFO. 24 049
Call Number: SIK/15/24/042
NIM/NIDN Creators: 41519120017
Uncontrolled Keywords: ojek online, gojek, grab, Naïve Bayes
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 004 Data Processing, Computer Science/Pemrosesan Data, Ilmu Komputer, Teknik Informatika
000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 006 Special Computer Methods/Metode Komputer Tertentu > 006.7 Multimedia Systems/Sistem-sistem Multimedia > 006.75 Social Multimedia/Multimedia Social > 006.754 Online Social Network/Situs Jejaring Sosial, Sosial Media
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi > 154.634 Analysis/Analisis
500 Natural Science and Mathematics/Ilmu-ilmu Alam dan Matematika > 510 Mathematics/Matematika > 515 Analysis, Theory of Functions/Analisis, Teori Fungsi > 515.2 General Aspects of Analysis/Aspek Umum Analisis
Divisions: Fakultas Ilmu Komputer > Informatika
Depositing User: khalimah
Date Deposited: 23 Feb 2024 07:13
Last Modified: 23 Feb 2024 07:13
URI: http://repository.mercubuana.ac.id/id/eprint/86475

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