FEBRIANA, HENDRA (2015) PELAKSANAAN CRM MELALUI PROGRAM CUSTOMER ENGAGEMENT PT BCA SUNTER MALL TBK UNTUK MENINGKATKAN PELAYANAN CSO PADA NASABAH. S1 thesis, Universitas Mercu Buana Jakarta.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/MCA. 15 154 |
| NIM/NIDN Creators: | 44312110111 |
| Uncontrolled Keywords: | Pelaksanaan CRM,Program Customer Engagement PT BCA Sunter Mall |
| Subjects: | 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 332 Financial Economics, Finance/Ekonomi Keuangan dan Finansial, Ekonomi Biaya dan Pembiayaan > 332.1 Banks/Bank, Perbankan |
| Divisions: | Fakultas Ilmu Komunikasi > Periklanan dan Komunikasi pemasaran |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 07 Mar 2015 14:23 |
| Last Modified: | 09 Jun 2026 06:02 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/8521 |
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