RISDIYANTO, (2016) RANCANGAN APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) UNTUK MEMPERCEPAT WAKTU PROSES LAYANAN PERBAIKAN PURNA-JUAL PADA PERUSAHAAN ELEKTRONIK DI JAKARTA. S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CD/553. 16 017 |
| Call Number: | TI/53/16/013 |
| NIM/NIDN Creators: | 55313120018 |
| Uncontrolled Keywords: | CRM, Layanan Perbaikan Purna-Jual, Aplikasi CRM |
| Divisions: | Pascasarjana > Magister Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 16 Apr 2016 11:25 |
| Last Modified: | 27 Apr 2017 08:33 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6480 |
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