RANGGADARA, INDRA (2016) PENGARUH INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) TERHADAP SERVICE QUALITY DI PT. ANABATIC TECHNOLOGIES TBK. S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CD/553. 16 011 |
| Call Number: | TI/53/16/016 |
| NIM/NIDN Creators: | 55313110004 |
| Uncontrolled Keywords: | Informasi tecnology, rework, programmer, ITIL, service quality |
| Divisions: | Pascasarjana > Magister Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 21 Mar 2016 17:31 |
| Last Modified: | 05 Feb 2024 04:04 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6432 |
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