NURADI, NURADI (2015) MANAJEMEN KUALITAS NONCONFORMANCE PRODUK DENGAN METODE SIX SIGMA DI PERUSAHAAN MECHANICAL SEAL DI JAKARTA. S3 thesis, Universitas Mercu Buana Jakarta - Menteng.
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Abstract
PT. John Crane Indonesia is the company sales, service and production of Mechanical Seal in the South Jakarta area . Mechanical Seal is the product used in pump component for Oil & Gas, Petrochemical, Chemical & Textile Industry, Pulp & Paper, Food & Beverages, Power Generation, OEM pump and general industry. The central office Jakarta have much stock of mechanical seal and couplings for provided service to customer in all Indonesian area. The problem now is nonconformance or complaint from customer, the effect from nonconformance from business process in the internal or external. If this problem don’t immediately to solve the customer will be movement to to competitor. For minimize any nonconformance in identified through approach six sigma method with DMAIC to achieve best problem solving for handling this problem. DMAIC is the method in the combine some analysis tools and statistic for solve of real problem (root cause). The stage have done in this method is Define, Measure, Analysis, Improve and Control. Tools in used in this research them are capability analysis, FMEA, 5-why and fishbone diagram. Of the research conducted, the result obtained with this six sigma method is can be reduce of quantity nonconformance so that can be reduce cost of poor quality. Keywords : Six sigma, DMAIC, Nonconformance, Capability Analysis, FMEA, fish bone diagram, root cause.
| Item Type: | Thesis (S3) |
|---|---|
| Call Number CD: | CDT-553-15-064 |
| NIM/NIDN Creators: | 55312120058 |
| Uncontrolled Keywords: | Six sigma, DMAIC, Nonconformance, Capability Analysis, FMEA, fish bone diagram, root cause. MTI, MAGISTER TEKNIK INDUSTRI |
| Subjects: | 600 Technology/Teknologi > 670 Manufacturing/Manufaktur, Pabrik-pabrik |
| Divisions: | Pascasarjana > Magister Teknik Industri |
| Depositing User: | RIA SYAFITRI |
| Date Deposited: | 30 Jun 2022 03:54 |
| Last Modified: | 05 Jul 2022 03:32 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/64187 |
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