PENGARUH STRATEGI COPING TERHADAP STRES KERJA PADA KARYAWAN CSO DAN TELLER BANK BCA KCP PIK

INDRIANI, DEWI (2022) PENGARUH STRATEGI COPING TERHADAP STRES KERJA PADA KARYAWAN CSO DAN TELLER BANK BCA KCP PIK. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to test and analyze a coping strategy that focused on the problem of job stress in employees of CSO and BCA bank teller KCP PIK. This research approach uses a non-experimental quantitative method with a regression technique. The sampling technique used a random sampling with a total sample of 199 respondents. analysis of research data with simple linear regression and multiple linear, partially based on testing the dimensions of coping strategies regression is problem focused coping and emotion focused coping has a negative effect on work stress with a calculated value -2.735 and -2.006 of CSO and BCA bank’s teller employees in jakarta and simultaneously coping strategies have a positive effect on work stress on CSO employees and BCA bank tellers BCA KCP PIK with a number of R square is 0,064 means the persentasion effecting strategi coping of job stress is 6,4% and other values is 93.65 influenced by other variables out of the research model. The psychological implication of this research is that companies need to continuously increase employee awareness to have a good copying strategy in order to reduce work stress for their employees. Penelitian ini bertujuan untuk menguji dan menganalisis strategi coping yang berfokus pada masalah terhadap stres kerja pada karyawan CSO dan Teller Bank BCA KCP PIK. Pendekatan penelitian ini menggunakan metode kuantitatif non exsperimental dengan teknik regresi. Teknik pengambilan sampel menggunakan sampel teknik random sampling dengan jumlah sampel sebanyak 119 responden. Analisis data penelitian dengan regresi linear sederhana dan regresi linear berganda. Secara parsial berdasarkan pengujian dimensi strategi coping yaitu problem focused coping dan emotion focused coping memiliki pengaruh negatif terhadap stres kerja dengan nilai t hitung sebesar -2.735 dan -2.006 pada karyawan CSO dan Teller Bank BCA KCP PIK, dan secara simultan strategi coping memiliki pengaruh positif terhadap stres kerja pada karyawan CSO dan Teller Bank BCA KCP PIK , dengan nilai R Square sebesar 0,064, artinya presentase pengaruh strategi coping terhadap stres kerja yaitu sebsar 6,4% sisanya 93,65% dipengaruhi oleh variabel lain di luar model penelitian. Implikasi psikologi dari penelitian ini yaitu perusahaan perlu meningkatkan terus kesadaran karyawannya untuk mempunyai strategi coping yang baik agar dapat menurunkan stress kerja bagi para karyawannya. Kata kunci: Strategi coping dan stres kerja.

Item Type: Thesis (S1)
Call Number CD: FP/PSI. 22 005
NIM/NIDN Creators: 46116010151
Uncontrolled Keywords: Strategi coping dan stres kerja.
Subjects: 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi
700 Arts/Seni, Seni Rupa, Kesenian > 790 Recreational and Performing Arts/Olah Raga dan Seni Pertunjukan
700 Arts/Seni, Seni Rupa, Kesenian > 790 Recreational and Performing Arts/Olah Raga dan Seni Pertunjukan > 794 Indoor Games of Skill/Permainan Ketangkasan dalam Ruangan > 794.1 Chess/Catur > 794.12 Strategy and Tactics/Strategi
Divisions: Fakultas Psikologi > Psikologi
Depositing User: Dede Muksin Lubis
Date Deposited: 09 Jun 2022 04:33
Last Modified: 09 Jun 2022 04:33
URI: http://repository.mercubuana.ac.id/id/eprint/62977

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