AYUNINGSIH, FITRIA (2020) PENGARUH PERSEPSI KOMUNIKASI EFEKTIF TERHADAP PERSEPSI PRAKTIK KEPEMIMPINAN TELADAN (Studi Kepemimpinan Direktur Pada Karyawan Di PT X). S1 thesis, Universitas Mercu Buana.
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Abstract
This research that measured about Effective Communication by Tubbs & Moss (2001) and Practices of Exemplary Leadership by Kouzes & Posner (2012) in Study of Director Leadership that perceived by employees at PT X has some of research purposes, there are: (1) to identify perceived of employees about effective communication in director at PT X; (2) to identify perceived of employees about practices of exemplary leadership in director at PT X; (3) to identify the influence of perceived effective communication towards perceived practices of exemplary leadership in director at PT X. Reaserch with quantitative approach and descriptive was obtained 41 respondents as research samples by using convenience sampling for sampling technique. The result from this reaserch showed that: (1) effective communication in study of director leadership that perceived by employees at PT X based on aspects of undertanding, pleasurement, change of attitude, closer relationship, and influence action, runned enough or middle, (2) practices of exemplary leadership in study of director leadership that perceived by employees at PT X based on aspects of model the way, inspired a vision, challenge the process, enable others to act, and encourage the heart, also runned enough or middle, (3) There is influence of perceived effective communication towards perceived practices of exemplary leadership in director at PT X. Keywords: effective communication, the exemplary leadership, study of director leadership. Penelitian mengenai Komunikasi Efektif dari Tubbs & Moss (2001) dan Praktik Kepemimpinan Teladan dari Kouzes & Posner (2012) dalam Studi Kepemimpinan Direktur yang dipersepsikan oleh karyawan di PT X ini memiliki beberapa tujuan penelitian: (1) untuk mengidentifikasi persepsi karyawan tentang komunikasi efektif pada direktur di PT X; (2) untuk mengidentifikasi persepsi karyawan tentang praktik kepemimpinan teladan pada direktur di PT X; (3) untuk mengidentifikasi pengaruh persepsi komunikasi efektif terhadap persepsi praktik kepemimpinan teladan pada direktur di PT X. Penelitian kuantitatif dan deskriptif ini memperoleh 41 responden dengan convenience sampling dalam teknik pengambilan sampelnya. Hasil penelitian ini menunjukkan: (1) Komunikasi efektif dalam studi kepemimpinan direktur yang dipersepsikan karyawan di PT X dalam segi aspek pemahaman, kesenangan, perubahan sikap, hubungan yang semakin baik dan aspek mempengaruhi tindakan berjalan cukup atau sedang, (2) Praktik kepemimpinan teladan dalam studi kepemimpinan direktur yang dipersepsikan karyawan di PT X dalam segi aspek mencontohkan caranya, membangkitkan sebuah visi, menantang proses, memungkinkan orang lain untuk bertindak, dan mendorong jiwa, juga dinilai cukup atau sedang, (3) Adanya pengaruh yang positif dan signifikan antara persepsi komunikasi efektif terhadap persepsi praktik kepemimpinan teladan dalam studi kepemimpinan direktur pada karyawan di PT X. Kata kunci: komunikasi efektif, praktik kepemimpinan teladan, studi kepemimpinan direktur.
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