PENGARUH KEPEMIMPINAN, BUDAYA ORGANISASI, ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN PELATIHAN TERHADAP KINERJA KARYAWAN (Studi pada PT. Bank Central Asia Tbk Cabang Arjuna)

YANTI, VITRIA INDRA (2020) PENGARUH KEPEMIMPINAN, BUDAYA ORGANISASI, ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN PELATIHAN TERHADAP KINERJA KARYAWAN (Studi pada PT. Bank Central Asia Tbk Cabang Arjuna). S1-Sarjana thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to analyze the influence of leadership, organizational cultur, organizational citizenship behavior (OCB) and training on employee performance at PT Bank Central Asia Tbk Arjuna Branch. Technique of collecting data in form of questionnaire by using likert scale. The population of this research are employee of PT Bank Central Asia Tbk Arjuna Branch to 35 employee and uses all the population as sample. The sampling method uses saturate sampling. Data analysis method using Structural Equation Model (SEM) with Smart-PLS analysis tools. The results of this study show that leadership has no effect on employee performance. Organizational cultur has a positive and siginificant effect on teacher performance. Organizational citizenship behavior (OCB) has a positive and siginificant effect on teacher performance and training has a positive and siginificant effect on teacher performance Keywords: leadership, organizational cultur, Organizational citizenship behavior (OCB), training and employee performance Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh kepemimpinan, budaya organisasi, Organizational citizenship behavior (OCB) dan pelatihan terhadap kinerja karyawan pada PT Bank Central Asia Tbk Cabang Arjuna. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah berbentuk kuisioner dengan menggunakan skala likert. Populasi penelitian ini adalah karyawan yang bekerja pada PT Bank Central Asia Tbk Cabang Arjuna dan menggunakan semua populasi sebagai sampel yang berjumlah 35 karyawan. Metode penarikan sampel menggunakan sampel jenuh. Metode analisis data menggunakan Structural Equation Model (SEM) dengan analisis Smart-PLS. Hasil penelitian ini membuktikan bahwa kepemimpinan tidak berpengaruh terhadap kinerja karyawan. Budaya organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan. Organizational citizenship behavior (OCB) berpengaruh positif dan signifikan terhadap kinerja karyawan dan pelatihan berpengaruh positif dan signifikan terhadap kinerja karyawan. Kata Kunci: kepemimpinan, budaya organisasi, organizational citizenship behavior (OCB), pelatihan dan kinerja karyawan.

Item Type: Thesis (S1-Sarjana)
NIM: 43116120287
Uncontrolled Keywords: kepemimpinan, budaya organisasi, organizational citizenship behavior (OCB), pelatihan dan kinerja karyawan.
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 023 Personnel Administration/Personalia Perpustakaan > 023.8 In-Service Training/Pelatihan Layanan
000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi > 174.1 Clergy/Etika Karyawan
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 24 Jun 2020 06:39
Last Modified: 24 Jun 2020 06:39
URI: http://repository.mercubuana.ac.id/id/eprint/56020

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