PENGARUH SERVICE QUALITY, CUSTOMER RELATIONSHIP MANAGEMENT, DAN CUSTOMER EXPERIENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA PENGGUNA JALAN TOL DALAM KOTA RUAS CAWANG-TOMANG-PLUIT, JAKARTA

KARSONO, KARSONO (2020) PENGARUH SERVICE QUALITY, CUSTOMER RELATIONSHIP MANAGEMENT, DAN CUSTOMER EXPERIENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA PENGGUNA JALAN TOL DALAM KOTA RUAS CAWANG-TOMANG-PLUIT, JAKARTA. S2 thesis, Universitas Mercu Buana Jakarta.

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Abstract

PENGARUH SERVICE QUALITY, CUSTOMER RELATIONSHIP MANAGEMENT, DAN CUSTOMER EXPERIENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA PENGGUNA JALAN TOL DALAM KOTA RUAS CAWANG-TOMANG-PLUIT, JAKARTA

Item Type: Thesis (S2)
NIM/NIDN Creators: 55117120159
Uncontrolled Keywords: PENGARUH SERVICE QUALITY, CUSTOMER RELATIONSHIP MANAGEMENT, DAN CUSTOMER EXPERIENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA PENGGUNA JALAN TOL DALAM KOTA RUAS CAWANG-TOMANG-PLUIT, JAKARTA
Subjects: 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.5 Management of Production/Manajemen Produksi
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.7 Management of Supplies/Manajemen Persediaan
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 07 Feb 2022 13:20
Last Modified: 10 Mar 2022 02:54
URI: http://repository.mercubuana.ac.id/id/eprint/55565

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