PENGARUH KECERDASAN EMOSIONAL, WORK FAMILY CONFLICT DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA PT SIMAS MARSINGO PUTRA

LESTARI, MAYA DWI (2020) PENGARUH KECERDASAN EMOSIONAL, WORK FAMILY CONFLICT DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA PT SIMAS MARSINGO PUTRA. S1-Sarjana thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to examine and analyze the influence of emotional intelligence, work family conflict and job satisfaction to organizational citizenship behavior (OCB). The method used in this study is a quantitative method. The object of research is all employees who work at PT Simas Marsingo Putra with a population of 65 people. The sampling technique uses nonprobability sampling with a sample of 65 people. The approach used in this research is Structural Equation Model (SEM) analysis with Smart-PLS analysis tools. The results showed that emotional intelligence had a significant and positive effect on organizational citizenship behavior (OCB), work family conflict has a negative and significant effect on organizational citizenship behavior (OCB) and Job Satisfaction has a positive and significant effect on organizational citizenship behavior (OCB). Keywords: emotional intelligence, work family conflict , job satisfaction, organizational citizenship behavior (OCB) Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh kecerdasan emosional, work family conflict, kepuasan kerja terhadap Organizational Citizenship Behavior (OCB). Metode yang digunakan dalam penelitian ini adalah metode kuantitatif. Objek penelitian adalah semua karyawan yang bekerja di PT Simas Marsingo Putra dengan populasi 65 orang. Teknik pengambilan sampel menggunakan nonprobability sampling dengan jumlah sampel 65 orang. Pendekatan yang digunakan dalam penelitian ini adalah analisis Structural Equation Model (SEM) dengan alat analisis Smart-PLS. Hasil penelitian menunjukkan bahwa kecerdasan emosional berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB), work family conflict berpengaruh negatif dan signifikan terhadap Organizational Citizenship Behavior (OCB) serta kepuasan kerja berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Kata kunci: kecerdasan emosional, work family conflict, kepuasan kerja, Organizational Citizenship Behavior (OCB

Item Type: Thesis (S1-Sarjana)
NIM: 43115110064
Uncontrolled Keywords: kecerdasan emosional, work family conflict, kepuasan kerja, Organizational Citizenship Behavior (OCB
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
100 Philosophy and Psychology/Filsafat dan Psikologi > 120 Epistemology/Epistemologi > 128 Humankind/Filsafat Kehidupan Manusia > 128.3 Attributes and Faculties/Atribut dan Fakultas > 128.37 Emotion/Emosi
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 152 Sensory Perception, Movement, Emotions, Physiological Drives/Psikologi Fisiologis > 152.4 Emotions and Feeling/Emosi dan Perasaan
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.2 Interpersonal Relations/Hubungan Antar Individu > 158.26 Interpersonal Relations with Works Associates/Hubungan Individu dengan Rekan Kerja
300 Social Science/Ilmu-ilmu Sosial > 360 Social Problems and Services/Permasalahan dan Kesejahteraan Sosial > 361 Unassigned/Belum Digunakan > 361.4 Group Work/Kelompok Kerja
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 27 Mar 2020 07:37
Last Modified: 27 Mar 2020 07:37
URI: http://repository.mercubuana.ac.id/id/eprint/54941

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