PENGARUH JOB ATTITUDE, ORGANIZATIONAL COMMITMENT, DAN SELF EFFICACY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada Perusahaan PT. Gading Murni Jakarta periode 2015 - 2017)

PARAMITA, MARIA AYU (2020) PENGARUH JOB ATTITUDE, ORGANIZATIONAL COMMITMENT, DAN SELF EFFICACY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada Perusahaan PT. Gading Murni Jakarta periode 2015 - 2017). S1-Sarjana thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to determine and to analyze the influence of Job Attitude, Organizational Commitment and Self Efficacy on Organizational Citizenship Behavior (OCB) on employees of PT. Gading Murni Jakarta. Technique of collecting data in form of questionnaire by using ordinal scale. This research was conducted on 95 respondents by using quantitative descriptive approach and hypothesis testing. For that, the method of data analysis used is Structural Equation Model (SEM) with Smart PLS analysis tools. The study proves that Job attitude had a positive and significant effect on Organizational Citizenship Behavior (OCB. Organizational Commitment had a positive and significant effect on Organizational Citizenship Behavior (OCB). Self Efficacy had a positive and significant effect on Organizational Citizenship Behavior (OCB). Keywords: Job Attitude, Organizational Commitment, Self Efficacy, Organization Citizenship Behavior (OCB). Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh Job Attitude, Organizational Commitment dan Self Efficacy terhadap Organizational Citizenship Behavior (OCB) pada karyawan PT. Gading Murni Jakarta. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah berbentuk kuesioner dengan menggunakan skala ordinal. Penelitian ini dilakukan terhadap 95 responden dengan menggunakan pendekatan deskriptif kuantitatif dan pengujian hipotesis. Pendekatan yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM) dengan alat analisis Smart-PLS. Penelitian membuktikan bahwa Job Attitude berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Organizational Commitment berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Self Efficacy berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Kata Kunci : Job Attitude, Organizational Commitment, Self Efficacy, Organizational Citizenship Behavior (OCB).

Item Type: Thesis (S1-Sarjana)
Call Number: SE/31/19/406
NIM: 43115110203
Uncontrolled Keywords: Job Attitude, Organizational Commitment, Self Efficacy, Organizational Citizenship Behavior (OCB).
Subjects: 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor > 651.3 Office Management/Manajemen Kantor, Manajemen Perkantoran
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.5 Management of Production/Manajemen Produksi
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.7 Management of Supplies/Manajemen Persediaan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.8 Marketing, Management of Distribution/Marketing, Manajemen Distribusi
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Virda Syifa
Date Deposited: 02 Oct 2020 05:40
Last Modified: 02 Oct 2020 05:40
URI: http://repository.mercubuana.ac.id/id/eprint/52085

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