PENGARUH ETHICAL LEADERSHIP TERHADAP JOB SATISFACTION, ETHICAL CLIMATE, DAN ORGANIZATIONAL COMMITMENT PADA FRONTLINER PASSENGER SERVICE LINTAS BARAT PT KERETA COMMUTER INDONESIA

SINTYANINGSIH, PUTRI (2020) PENGARUH ETHICAL LEADERSHIP TERHADAP JOB SATISFACTION, ETHICAL CLIMATE, DAN ORGANIZATIONAL COMMITMENT PADA FRONTLINER PASSENGER SERVICE LINTAS BARAT PT KERETA COMMUTER INDONESIA. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to determine the influence of Ethical Leadership on Job Satisfaction, Ethical Climate and Organizational Commitment at Frontliner Passenger Service West Region PT Kereta Commuter Indonesia. Data collection techniques are done by distributing questionnaires using ordinal scales. This research was conducted on 66 respondents by using quantitative descriptive approach and hypothesis testing. The collected data is then analyzed using the technique analysis Structural Equation Modeling (SEM) through SmartPLS (Partial Least Square) software. The results of this study show that Ethical Leadership positively and significantly influence on Ethical Climate, Job Satisfaction and Organizational Commitment at Frontliner Passenger Service West Region PT Kereta Commuter Indonesia. Keywords: Ethical Leadership, Job Satisfaction, Ethical Climate and Organizational Commitment Penelitian ini bertujuan untuk pengaruh Ethical Leadership terhadap Job Satisfaction, Ethical Climate dan Organizational Commitment pada Frontliner Passenger Service Lintas Barat PT Kereta Commuter Indonesia. Teknik pengumpulan data berbentuk kuesioner dengan menggunakan skala ordinal. Penelitian ini dilakukan terhadap 66 responden dengan menggunakan pendekatan deskriptif kuantitatif dan pengujian hipotesis. Data yang terkumpul kemudian dianalisa menggunakan teknik analisis Model Persamaan Struktural - Structural Equation Model (SEM) melalui software SmartPLS (Partial Least Square). Hasil penelitian ini menyatakan bahwa Ethical Leadership secara positif dan signifikan berpengaruh terhadap Ethical Climate, Job Satisfaction dan Organizational Commitment Frontliner Passenger Service Lintas Barat PT Kereta Commuter Indonesia berpengaruh positif dan signifikan. Kata Kunci: Ethical Leadership, Job Satisfaction, Ethical Climate dan Organizational Commitment

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 20 466
Call Number: SE/31/21/082
NIM/NIDN Creators: 43116120380
Uncontrolled Keywords: Ethical Leadership, Job Satisfaction, Ethical Climate dan Organizational Commitment
Subjects: 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan > 155.93 Influence of Specific Situations/Pengaruh Situasi Tertentu
300 Social Science/Ilmu-ilmu Sosial > 380 Commerce, Communications, Transportation (Perdagangan, Komunikasi, Transportasi) > 385 Railroad Transportation/Transportasi Kereta Api
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.01-658.09 [Management of Enterprises of Specific Sizes, Scopes, Forms; Data Processing]/[Pengelolaan Usaha dengan Ukuran, Lingkup, Bentuk Tertentu; Pengolahan Data] > 658.04 Management of Enterprises of Specific Forms/Pengelolaan Usaha dengan Bentuk Tertentu > 658.045 Corporations/Perusahaan
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Rifky
Date Deposited: 19 Jul 2022 04:05
Last Modified: 19 Jul 2022 04:05
URI: http://repository.mercubuana.ac.id/id/eprint/51667

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