ALPIN, ASEP (2019) ANALISA DAN PERANCANGAN SISTEM APLIKASI PENGADUAN TINDAK KRIMINALITAS KEPADA KEPOLISIAN BERBASIS ANDROID (Studi Kasus Polsek Kembangan). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
In the current era of globalization, the police are required to improve their performance. The police must formulate strategic policies including efficiency and must be able to quickly and accurately make decisions to improve services to the community. The core of the problem being discussed is about the difficulty of the public in complaining about the police. Because of the increasingly widespread criminalization around the community, this application was created and designed to make it easier for people to file complaints against criminalization that occur within the community. Information and complaints to the police that are running are still carried out by going directly to the agency, this is an obstacle for the community so that there are some weaknesses, including the timing of complaints that are not fast, a system of monitoring information complaints that are less efficient and parts of the work unit late in handling cases because they relate to late receipt of information. Complaint information application based on Android is an application for users as reporters who utilize the Android operating system on smart devices such as cellular phones or tablets that are already in the community, are mobile because they can be done wherever they are. This application is expected to be able to make police performance more effective and efficient and able to reduce the number of crimes that occur in the community. Keywords: complaint, police, community, android Di era globalisasi sekarang ini, kepolisian dituntut untuk meningkatkan kinerjanya. Kepolisian harus merumuskan kebijakan – kebijakan strategis antara lain efisiensi serta harus mampu secara cepat dan tepat dalam mengambil keputusan untuk peningkatan pelayanan kepada masyarakat. Inti permasalahan yang dibahas adalah tentang sulitnya masyarakat mengadu kekepolisian. Karena semakin maraknya kriminalisasi disekitar masyarakat, aplikasi ini dibuat dan dirancang untuk memudahkan masyarakat melakukan pengaduan terhadap kriminalisasi yang terjadi didalam lingkungan masyarakat. Informasi dan pengaduan pada kepolisian yang berjalan masih dilakukan dengan cara mendatangi langsung instansi tersebut, hal ini merupakan suatu kendala bagi masyarakat sehingga terdapat beberapa kelemahan diantaranya waktu pengaduan tidak cepat, sistem monitoring pengaduan informasi yang kurang efisien dan bagian unit kerja terlambat menanggulangi kasus karena berkaitan dengan penerimaan informasi yang telat. Aplikasi informasi pengaduan berbasis android adalah sebuah aplikasi untuk para user sebagai pelapor yang memanfaatkan sistem operasi android pada perangkat pintar seperti telepon selular atau tablet yang sudah memasyarakat, bersifat mobile karena bisa dilakukan dimanapun mereka berada. Aplikasi ini diharapkan mampu membuat kinerja kepolisian semakin efektif dan efisien serta mampu mengurangi angka kriminalitas yang terjadi dimasyarakat. Kata Kunci : pengaduan, kepolisian, masyarakat, android
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