PARAMITA, MARIA AYU (2019) PENGARUH JOB ATTITUDE, ORGANIZATIONAL COMMITMENT, DAN SELF EFFICACY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada Perusahaan PT. Gading Murni Jakarta periode 2015 - 2017). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to determine and to analyze the influence of Job Attitude, Organizational Commitment and Self Efficacy on Organizational Citizenship Behavior (OCB) on employees of PT. Gading Murni Jakarta. Technique of collecting data in form of questionnaire by using ordinal scale. This research was conducted on 95 respondents by using quantitative descriptive approach and hypothesis testing. For that, the method of data analysis used is Structural Equation Model (SEM) with Smart PLS analysis tools. The study proves that Job attitude had a positive and significant effect on Organizational Citizenship Behavior (OCB. Organizational Commitment had a positive and significant effect on Organizational Citizenship Behavior (OCB). Self Efficacy had a positive and significant effect on Organizational Citizenship Behavior (OCB). Keywords: Job Attitude, Organizational Commitment, Self Efficacy, Organization Citizenship Behavior (OCB). Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh Job Attitude, Organizational Commitment dan Self Efficacy terhadap Organizational Citizenship Behavior (OCB) pada karyawan PT. Gading Murni Jakarta. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah berbentuk kuesioner dengan menggunakan skala ordinal. Penelitian ini dilakukan terhadap 95 responden dengan menggunakan pendekatan deskriptif kuantitatif dan pengujian hipotesis. Pendekatan yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM) dengan alat analisis Smart-PLS. Penelitian membuktikan bahwa Job Attitude berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Organizational Commitment berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Self Efficacy berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Kata Kunci : Job Attitude, Organizational Commitment, Self Efficacy, Organizational Citizenship Behavior (OCB).
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