PENGARUH KECERDASAN EMOSIONAL, SERVANT LEADERSHIP DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (STUDI PADA SUKU DINAS PENDIDIKAN DAN KEBUDAYAAN KOTA TANGERANG SELATAN)

SHANDY, DITA FEBRYANI ARI (2019) PENGARUH KECERDASAN EMOSIONAL, SERVANT LEADERSHIP DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (STUDI PADA SUKU DINAS PENDIDIKAN DAN KEBUDAYAAN KOTA TANGERANG SELATAN). S1 thesis, Universitas Mercu Buana Jakarta.

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1. COVER.pdf

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4. ABSTRAK.pdf

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2. SURAT PERNYATAAN KARYA SENDIRI.pdf

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3. LEMBAR PENGESAHAN SKRIPSI.pdf

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5 KATA PENGANTAR.pdf

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6. DAFTAR ISI.pdf

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7. DAFTAR TABEL.pdf

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8. DAFTAR GAMBAR.pdf

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9. DAFTAR LAMPIRAN.pdf

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10. BAB I.pdf

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11. BAB II.pdf

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12. BAB III.pdf

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13. BAB IV.pdf

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14. BAB V.pdf

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15. DAFTAR PUSTAKA.pdf

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16. LAMPIRAN.pdf

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Abstract

This research aims to know the influence of emotional intelligence, servant leadership and organizational citizenship behavior. The object of this research is employee of Education and Culture Department of South Tangerang City. The population of employee is 90 employees. The sampling technique used is the saturated, that is all employees are sampled and with quantitative research methods. The method of analysis used in this research is statistical analysis of multiple linear regression test. The results showed that partially and simultaneously, the variables of emotional intelligence, servant leadership and organizational commitment affect the organizational citizenship behavior in the Education and Culture Department of South Tangerang City. Keyword : Emotional Intelligence, Servant Leadership, Organizational Citizenship Behavior Penelitian ini dilakukan untuk mengetahui pengaruh kecerdasan emosional, servant leadership dan komitmen organisasi terhadap organizational citizenship behavior. Objek pada penelitian ini adalah pegawai Dinas Pendidikan dan Kebudayaan Kota Tangerang Selatan. Populasi pegawai berjumlah 90 pegawai. Teknik pengambilan sampel yang digunakan adalah sampel jenuh, yakni seluruh pegawai dijadikan sampel dan dengan metode penelitian kuantitatif. Metode analisis yang digunakan pada penelitian ini adalah analisis statistik uji regresi linear berganda. Hasil penelitian menunjukkan bahwa secara parsial dan bersama-sama (simultan), variabel kecerdasan emosional, servant leadership dan komitmen organisasi berpengaruh terhadap organizational citizenship behavior di Dinas Pendidikan dan Kebudayaan Kota Tangerang Selatan. Kata kunci : Kecerdasan emosional, Servant Leadership, Organizational Citizenship Behavior

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 19 336
NIM: 43115010139
Uncontrolled Keywords: Kecerdasan emosional, Servant Leadership, Organizational Citizenship Behavior
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 005 Computer Programmming, Programs, Data/Pemprograman Komputer, Program, Data > 005.4 System Programming and Programs/Sistem Pemrograman dan Program > 005.43 Operating System/Sistem Operasi > 005.434 Process Management Programs/Program Manajemen Proses
000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 005 Computer Programmming, Programs, Data/Pemprograman Komputer, Program, Data > 005.4 System Programming and Programs/Sistem Pemrograman dan Program > 005.43 Operating System/Sistem Operasi > 005.435 Memory Management Programs/Program Manajemen Memori
400 Language/Bahasa > 400. Language/Bahasa > 406 Organizations and management/Organisasi dan Manajemen
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Virda Syifa
Date Deposited: 25 Jun 2019 07:24
Last Modified: 21 Oct 2019 03:30
URI: http://repository.mercubuana.ac.id/id/eprint/49117

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