Analisis Upaya Peningkatan Kualitas Layanan Call Center Permatatel di PT. Bank Permata Tbk, Jakarta

INDRIYATI, (2006) Analisis Upaya Peningkatan Kualitas Layanan Call Center Permatatel di PT. Bank Permata Tbk, Jakarta. S2 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S2)
NIM: 5510411-066
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 01 Jun 2012 11:29
Last Modified: 07 Jun 2017 06:49
URI: http://repository.mercubuana.ac.id/id/eprint/31835

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