Analisis kepuasan pelanggan melalui kualitas layanan kartu kredit Bank Mandiri di Jabotabek.

Santoso, Ricky (2007) Analisis kepuasan pelanggan melalui kualitas layanan kartu kredit Bank Mandiri di Jabotabek. S1 thesis, Universitas Mercu Buana.

[img]
Preview
Text (Cover)
Cover.pdf

Download (279kB) | Preview
[img] Text (Bab 1)
Bab 1.pdf
Restricted to Registered users only

Download (1MB)
[img] Text (Daftar Pustaka dan Lampiran)
Daftar Pustaka dan Lampiran.pdf
Restricted to Registered users only

Download (48MB)
Item Type: Thesis (S1)
Call Number CD: FE/MJ. 07 098
Call Number: SE/07/146 SAN a
NIM/NIDN Creators: 43105110161
Uncontrolled Keywords: KEPUASAN PELANGGAN
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 21 Nov 2007 10:03
Last Modified: 04 Jun 2017 05:40
URI: http://repository.mercubuana.ac.id/id/eprint/30365

Actions (login required)

View Item View Item