ALAYDRUS, HASAN ABDILLAH (2008) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PRIORITAS PADA BANK BCA CABANG WAHID HASYIM JAKARTA. S1 thesis, Universitas Mercu Buana.
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Abstract
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PRIORITAS PADA BANK BCA CABANG WAHID HASYIM JAKARTA
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 08 186 |
| Call Number: | SE/09/357 |
| NIM/NIDN Creators: | 43105010172 |
| Uncontrolled Keywords: | kualitas pelayanan, kepuasan pelanggan, bank bca |
| Subjects: | 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 332 Financial Economics, Finance/Ekonomi Keuangan dan Finansial, Ekonomi Biaya dan Pembiayaan > 332.1 Banks/Bank, Perbankan 800 Literatures/Kesusastraan > 800. Literatures/Kesusastraan > 801 Philosophy and Theory of Literatures/Filsafat dan Teori Kesusastraan > 801.3 Value, Influence, Effect/Nilai, Pengaruh, Efek |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 11 Jun 2017 10:23 |
| Last Modified: | 22 May 2024 07:08 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/29112 |
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