Tadesa, Yang Nurina (2009) Analisis Harapan dan Kinerja Jasa Dalam Penentuan Kepuasan Pelanggan Pada PT.Tugu Reasuransi Indonesia. S2 thesis, Universitas Mercu Buana.
Full text not available from this repository.| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TM/10/268 |
| NIM/NIDN Creators: | 55105110121 |
| Uncontrolled Keywords: | Kinerja Jasa |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 10 Mar 2011 10:04 |
| Last Modified: | 26 Apr 2024 08:27 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/26737 |
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