Pengaruh kualitas produk dan pelayanan terhadap loyalitas pelanggan pada PT. Karina Teknik Indonesia

Zaenuri, Muhamat (2010) Pengaruh kualitas produk dan pelayanan terhadap loyalitas pelanggan pada PT. Karina Teknik Indonesia. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: SE/MJ. 10 131
Call Number: SE/MJ/10/189
NIM/NIDN Creators: 43108110063
Uncontrolled Keywords: product quality, service, customer trust, customer satisfaction and customer loyalty.
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 20 May 2010 09:52
Last Modified: 29 May 2017 04:32
URI: http://repository.mercubuana.ac.id/id/eprint/23144

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