Zaenuri, Muhamat (2010) Pengaruh kualitas produk dan pelayanan terhadap loyalitas pelanggan pada PT. Karina Teknik Indonesia. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | SE/MJ. 10 131 |
Call Number: | SE/MJ/10/189 |
NIM/NIDN Creators: | 43108110063 |
Uncontrolled Keywords: | product quality, service, customer trust, customer satisfaction and customer loyalty. |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 20 May 2010 09:52 |
Last Modified: | 29 May 2017 04:32 |
URI: | http://repository.mercubuana.ac.id/id/eprint/23144 |
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