Analisa Integrasi Customer Requirement Dalam Desain Oprasi Pelayanan Pada PT. Bank Rakyat Indonesia Cabang Kebon Jeruk.

Triwicaksono, Reza Indra (2012) Analisa Integrasi Customer Requirement Dalam Desain Oprasi Pelayanan Pada PT. Bank Rakyat Indonesia Cabang Kebon Jeruk. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FE/MJ. 12 173
Call Number: SE/31/12/173
NIM: 43108010197
Uncontrolled Keywords: kualitas pelayanan, kepuasan konsumen, Quality Function Deployment
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 28 Aug 2012 13:00
Last Modified: 26 May 2017 02:53
URI: http://repository.mercubuana.ac.id/id/eprint/21174

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