SONIA, SHEILA (2013) EFEKTIVITAS LAYANAN PRIMA PETUGAS FRONTLINER DALAM MERETENSI PELANGGAN BANK BTN CABANG TANGERANG. S1 thesis, Universitas Mercu Buana Jakarta.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/MC. 13 135 |
| Call Number: | SK/43/13/111 |
| NIM/NIDN Creators: | 44311110006 |
| Uncontrolled Keywords: | Efektivitas, Layanan, Prima, Petugas, Frontliner, Meretensi, Pelanggan, Bank BTN, Cabang, Tangerang |
| Subjects: | 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 332 Financial Economics, Finance/Ekonomi Keuangan dan Finansial, Ekonomi Biaya dan Pembiayaan > 332.1 Banks/Bank, Perbankan 300 Social Science/Ilmu-ilmu Sosial > 380 Commerce, Communications, Transportation (Perdagangan, Komunikasi, Transportasi) > 385 Railroad Transportation/Transportasi Kereta Api > 385.2 Activities and Services/Kegiatan dan Layanan |
| Divisions: | Fakultas Ilmu Komunikasi > Periklanan dan Komunikasi pemasaran |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 12 Oct 2013 11:10 |
| Last Modified: | 04 Jun 2026 02:30 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/17126 |
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