Triana, Herly (2013) PENGARUH DIMENSI KUALITAS PELAYANAN DOKTER DAN PERAWAT TERHADAP KEPUASAN PASIEN DAN DAMPAKNYA TERHADAP LOYALITAS PASIEN DI POLIKLINIK RUMAH SAKIT JAKARTA. S2 thesis, Universitas Mercu Buana.
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Abstract
PENGARUH DIMENSI KUALITAS PELAYANAN DOKTER DAN PERAWAT TERHADAP KEPUASAN PASIEN DAN DAMPAKNYA TERHADAP LOYALITAS PASIEN DI POLIKLINIK RUMAH SAKIT JAKARTA
| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TM/51/13/061 |
| NIM/NIDN Creators: | 55109120053 |
| Uncontrolled Keywords: | Dimensi Kualitas Pelayanan, Kepuasan, Loyalitas, SEM |
| Subjects: | 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 023 Personnel Administration/Personalia Perpustakaan > 023.8 In-Service Training/Pelatihan Layanan 800 Literatures/Kesusastraan > 800. Literatures/Kesusastraan > 801 Philosophy and Theory of Literatures/Filsafat dan Teori Kesusastraan > 801.3 Value, Influence, Effect/Nilai, Pengaruh, Efek |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 11 Jan 2013 11:38 |
| Last Modified: | 20 Apr 2024 08:51 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/14987 |
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