, Bustanul (2013) Evaluasi Kepuasan Pelanggan dan persepsi Karyawan di PT. PQR. S2 thesis, Universitas Mercu Buana.
Full text not available from this repository.| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TI /53/13/009 |
| NIM: | 55310110006 |
| Uncontrolled Keywords: | Kepuasan pelanggan, Persepsi Karyawan, Stategi, Pelayanan,dan Komunikasi |
| Divisions: | Pascasarjana > Magister Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 03 Jan 2013 14:50 |
| Last Modified: | 17 May 2017 07:54 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/14886 |
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