, Bustanul (2013) Evaluasi Kepuasan Pelanggan dan persepsi Karyawan di PT. PQR. S2 thesis, Universitas Mercu Buana.
Full text not available from this repository.Item Type: | Thesis (S2) |
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Call Number: | TI /53/13/009 |
NIM: | 55310110006 |
Uncontrolled Keywords: | Kepuasan pelanggan, Persepsi Karyawan, Stategi, Pelayanan,dan Komunikasi |
Divisions: | Pascasarjana > Magister Teknik Industri |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 03 Jan 2013 14:50 |
Last Modified: | 17 May 2017 07:54 |
URI: | http://repository.mercubuana.ac.id/id/eprint/14886 |
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