Astriana, Helia Risa (2013) Pengaruh Kepercayaan Dan Kualitas Layanan Terhadap Loyalitas Nasabah Pada PT BCA Palmerah Tbk. S2 thesis, Universitas Mercu Buana.
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Abstract
Pengaruh Kepercayaan Dan Kualitas Layanan Terhadap Loyalitas Nasabah Pada PT BCA Palmerah Tbk.
| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TM/51/13/071 |
| NIM/NIDN Creators: | 55109120027 |
| Uncontrolled Keywords: | Kepercayaan KualitasLayanan Loyalitas |
| Subjects: | 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor > 651.9 Office Services in Specific Kinds of Enterprises/Layanan Kantor untuk Perusahaan Tertentu 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 15 Jan 2013 11:23 |
| Last Modified: | 19 Apr 2024 03:13 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/14877 |
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