ANALISIS KEPUASAN PELANGGAN DENGAN METODE SERVQUAL UNTUK MENINGKATKAN KUALITAS PELAYANAN DI PT. BDI INDONESIA

Setiawan, Eko (2013) ANALISIS KEPUASAN PELANGGAN DENGAN METODE SERVQUAL UNTUK MENINGKATKAN KUALITAS PELAYANAN DI PT. BDI INDONESIA. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FT/IND. 13 102
Call Number: ST/16/13/073
NIM/NIDN Creators: 41609010038
Uncontrolled Keywords: dimensi sevqual, kualitas pelayanan
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: Admin Perpus UMB
Date Deposited: 15 Sep 2013 12:00
Last Modified: 14 Nov 2022 06:39
URI: http://repository.mercubuana.ac.id/id/eprint/14727

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