Muslimah, Muslimah (2013) PENGARUH DIMENSI KUALITAS LAYANAN TERHADAP TINGKAT KEPUASAN NASABAH PRIORITAS DI PT.BCA TBK CABANG PEMBANTU TAMAN PERMATA BUANA DENGAN METODE SERVQUAL (SERVICE QUALITY). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| NIM/NIDN Creators: | 41609120006 |
| Uncontrolled Keywords: | Perbankan, Pelayanan prima, Dimensi Kualitas Layanan, Kepuasan Nasabah. |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 20 Jul 2013 14:11 |
| Last Modified: | 17 Nov 2023 03:52 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/14303 |
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