STRATEGI KOMUNIKASI CUSTOMER SERVICE DALAM PENANGANAN KOMPLAIN PELANGGAN ATAS REDRESS MANIFEST IMPORT

NURHIDAYANTI, (2014) STRATEGI KOMUNIKASI CUSTOMER SERVICE DALAM PENANGANAN KOMPLAIN PELANGGAN ATAS REDRESS MANIFEST IMPORT. S1 thesis, Universitas Mercu Buana.

[img]
Preview
Text (Abstrak)
Abstrak.pdf

Download (41kB) | Preview
[img]
Preview
Text (Cover)
Cover.pdf

Download (365kB) | Preview
[img] Text (Bab 1)
Bab 1.pdf
Restricted to Registered users only

Download (271kB)
[img] Text (Bab 2)
Bab 2.pdf
Restricted to Registered users only

Download (130kB)
[img] Text (Bab 3)
Bab 3.pdf
Restricted to Registered users only

Download (78kB)
[img] Text (Bab 4)
Bab 4.pdf
Restricted to Registered users only

Download (561kB)
[img] Text (Bab 5)
Bab 5.pdf
Restricted to Registered users only

Download (100kB)
[img] Text (Daftar Pustaka dan Lampiran)
Daftar Pustaka dan Lampiran.pdf
Restricted to Registered users only

Download (2MB)
Item Type: Thesis (S1)
Call Number CD: FK/PR. 14 023
NIM: 44209120088
Uncontrolled Keywords: Strategi Komunikasi Customer Service Dalam Penanangan Komplain Pelanggan Atas Redress Manifest Impo
Divisions: Fakultas Ilmu Komunikasi > Hubungan Masyarakat
Depositing User: Admin Perpus UMB
Date Deposited: 02 Oct 2014 08:35
Last Modified: 12 May 2017 02:12
URI: http://repository.mercubuana.ac.id/id/eprint/13067

Actions (login required)

View Item View Item