AFIFAH, NU (2014) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DALAM MEMBENTUK LOYALITAS PELANGGAN PADA PT. USAHA JAYAMAS BHAKTI. S1 thesis, Universitas Mercu Buana.
|
Text (Abstrak)
Abstrak.pdf Download (44kB) | Preview |
|
|
Text (Cover)
Cover.pdf Download (2MB) | Preview |
|
![[img]](https://repository.mercubuana.ac.id/style/images/fileicons/text.png) |
Text (Bab 1)
Bab 1.pdf Restricted to Registered users only Download (104kB) |
|
|
Text (Bab 2)
Bab 2.pdf Restricted to Registered users only Download (102kB) |
|
|
Text (Bab 3)
Bab 3.pdf Restricted to Registered users only Download (159kB) |
|
|
Text (Bab 4)
Bab 4.pdf Restricted to Registered users only Download (506kB) |
|
|
Text (Bab 5)
Bab 5.pdf Restricted to Registered users only Download (54kB) |
|
|
Text (Daftar Pustaka dan Lampiran)
Daftar Pustaka dan Lampiran.pdf Restricted to Registered users only Download (837kB) |
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 14 085 |
| NIM/NIDN Creators: | 43111120225 |
| Uncontrolled Keywords: | Kualitas Pelayanan, Kepuasan Pelanggan dan Loyalitas Pelanggan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 11 Aug 2014 12:19 |
| Last Modified: | 12 May 2017 02:09 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/12797 |
Actions (login required)
 |
View Item |
