Persepsi Pelanggan Terhadap Kualitas Pelayanan Customer Service PT PLN (Persero) Area Kebon Jeruk Jakarta Barat

AGUSTINAWATI, INA (2014) Persepsi Pelanggan Terhadap Kualitas Pelayanan Customer Service PT PLN (Persero) Area Kebon Jeruk Jakarta Barat. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FK/PR. 14 186
NIM: 44209110043
Uncontrolled Keywords: kualitas layanan, costumer service PT PLN,
Divisions: Fakultas Ilmu Komunikasi > Hubungan Masyarakat
Depositing User: Admin Perpus UMB
Date Deposited: 29 Mar 2014 09:55
Last Modified: 12 May 2017 02:01
URI: http://repository.mercubuana.ac.id/id/eprint/11796

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