AGUSTINAWATI, INA (2014) Persepsi Pelanggan Terhadap Kualitas Pelayanan Customer Service PT PLN (Persero) Area Kebon Jeruk Jakarta Barat. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FK/PR. 14 186 |
NIM/NIDN Creators: | 44209110043 |
Uncontrolled Keywords: | kualitas layanan, costumer service PT PLN, |
Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 29 Mar 2014 09:55 |
Last Modified: | 12 May 2017 02:01 |
URI: | http://repository.mercubuana.ac.id/id/eprint/11796 |
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