AGUSTINAWATI, INA (2014) Persepsi Pelanggan Terhadap Kualitas Pelayanan Customer Service PT PLN (Persero) Area Kebon Jeruk Jakarta Barat. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 14 186 |
| NIM/NIDN Creators: | 44209110043 |
| Uncontrolled Keywords: | kualitas layanan, costumer service PT PLN, |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 29 Mar 2014 09:55 |
| Last Modified: | 09 Feb 2026 02:26 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/11796 |
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