APLIKASI DIGITALISASI DATA WARGA PENGELOLAAN PERMOHONAN LAYANAN KEPENDUDUKAN KELURAHAN MERUYA UTARA MENGGUNAKAN METODE SCRUM

CLARESTA, YENNI ELVINA (2026) APLIKASI DIGITALISASI DATA WARGA PENGELOLAAN PERMOHONAN LAYANAN KEPENDUDUKAN KELURAHAN MERUYA UTARA MENGGUNAKAN METODE SCRUM. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Population administration services at the village administrative level play an important role in supporting orderly citizen administration. The Digital Citizen Data Application (DIGIWA) is designed with various features to support citizen data management and administrative services. This study focuses on the management system for population administration service requests, particularly applications for Electronic Identity Cards (e-KTP), Birth Certificates, Death Certificates, and RT/RW Introduction Letters, emphasizing process organization, document archiving, and clarity of application status.The purpose of this study is to design and implement a Population Administration Service Request Management Information System within the Digital Citizen Data Application at Meruya Utara Village. The system covers the processes of application submission, document verification, approval, and systematic data archiving. System development is carried out using a software engineering approach with the Scrum methodology, through stages of requirements identification, product backlog preparation, sprint planning, iterative development, and continuous system evaluation. The expected outcome is the establishment of a system that supports administrative orderliness, data accuracy, transparency of the application process, and ease of access to public services for both residents and officials of Meruya Utara Village. Keywords: Information System, Population Administration Services, Citizen Data, Village Administrative Services, Scrum. Pelayanan administrasi kependudukan di tingkat kelurahan memegang peranan penting dalam mendukung tertib administrasi warga. Sistem informasi digitalisasi data warga dirancang dengan berbagai fitur untuk mendukung pengelolaan data warga dan layanan administrasi. Penelitian ini memfokuskan pembahasan pada sistem pengelolaan permohonan layanan kependudukan, khususnya pengajuan permohonan pembuatan KTP-el, Akta Kelahiran, Akta Kematian, Surat Pengantar RT RW, dalam keteraturan proses, pengarsipan, dan kejelasan status permohonan. Penelitian ini bertujuan merancang dan mengimplementasikan. Sistem Informasi Pengelolaan Permohonan Layanan Kependudukan pada Aplikasi Digitalisasi Data Warga di Kelurahan Meruya Utara, mencakup proses pengajuan, pemeriksaan berkas, persetujuan, hingga pengarsipan data secara sistematis. Pengembangan sistem dilakukan menggunakan pendekatan rekayasa perangkat lunak dengan metode Scrum, melalui tahapan identifikasi kebutuhan, penyusunan product backlog, perencanaan sprint, pengembangan iteratif, serta evaluasi sistem secara berkelanjutan. Hasil yang diharapkan adalah terwujudnya sistem yang mendukung keteraturan administrasi, akurasi data, transparansi alur permohonan, serta kemudahan akses layanan bagi masyarakat maupun aparatur Kelurahan Meruya Utara. Kata Kunci: Sistem Informasi, Pelayanan Pengelolaan Kependudukan, Data Warga, Layanan Kelurahan, Scrum

Item Type:	Thesis (S1)
NIM/NIDN Creators:	41822010124
Uncontrolled Keywords:	Sistem Informasi, Pelayanan Pengelolaan Kependudukan, Data Warga, Layanan Kelurahan, Scrum
Subjects:	200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.1 Administration/Administrasi 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan 300 Social Science/Ilmu-ilmu Sosial > 360 Social Problems and Services/Permasalahan dan Kesejahteraan Sosial > 363 Other Social Problems and Services/Masalah dan Layanan Sosial Lainnya > 363.9 Population Problems/Permasalahan Kependudukan
Divisions:	Fakultas Ilmu Komputer > Sistem Informasi
Depositing User:	khalimah
Date Deposited:	01 Sep 2026 03:13
Last Modified:	01 Sep 2026 03:13
URI:	http://repository.mercubuana.ac.id/id/eprint/103528

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