ANALISIS KUALITAS PELAYANAN DAN CITRA INSTITUSI TERHADAP KEPUASAN DAN IMPLIKASINYA TERHADAP LOYALITAS PELANGGAN

WIDYA SATRIA, AISYA INTAN (2019) ANALISIS KUALITAS PELAYANAN DAN CITRA INSTITUSI TERHADAP KEPUASAN DAN IMPLIKASINYA TERHADAP LOYALITAS PELANGGAN. S2 thesis, Universitas Mercubuana - Buncit.

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Item Type: Thesis (S2)
NIM/NIDN Creators: 55117310003
Uncontrolled Keywords: Kualitas Pelayanan, Citra Institusi, Kepuasan Pelanggan, Loyalitas Pelanggan
Subjects: 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.8 Marketing, Management of Distribution/Marketing, Manajemen Distribusi
700 Arts/Seni, Seni Rupa, Kesenian > 710 Civic and Lanscape Art/Seni Perkotaan dan Pertamanan > 715 Woody Plants in Lanscape Design/Teknik Pengaturan Pohon pada Desain Pertamanan > 715.2 General Aspects of Analysis/Aspek Umum Analisis
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Nasruddin Mansyur S.Hum
Date Deposited: 06 Aug 2026 03:55
Last Modified: 06 Aug 2026 03:55
URI: http://repository.mercubuana.ac.id/id/eprint/103157

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