PENGARUH KUALITAS E-BANKING, KUALITAS PELAYANAN FRONTLINER, DAN CITRA MEREK TERHADAP KEPUASAN NASABAH PT. BNI'46 (PERSERO) TBK. KANTOR CABANG UTAMA BEKASI

HERNAWAN, FAIZAL (2016) PENGARUH KUALITAS E-BANKING, KUALITAS PELAYANAN FRONTLINER, DAN CITRA MEREK TERHADAP KEPUASAN NASABAH PT. BNI'46 (PERSERO) TBK. KANTOR CABANG UTAMA BEKASI. S2 thesis, UNIVERSITAS MERCU BUANA - BUNCIT.

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Item Type: Thesis (S2)
NIM/NIDN Creators: 55114310022
Uncontrolled Keywords: E-Banking Product Quality, Frontliner Service Quality, Brand Image, Customer Satisfaction, PT. BNI46 (Persero) Tbk Bekasi Main Branches
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 025 Operations, Archives, Information Centers/Operasional Perpustakaan, Arsip dan Pusat Informasi, Pelayanan dan Pengelolaan Perpustakaan > 025.1 Administration and Library Management/Administrasi dan Manajemen Perpustakaan > 025.11 Finance/Keuangan
200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 657 Accounting/Akuntansi
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Rifky
Date Deposited: 21 Jul 2026 07:01
Last Modified: 10 Aug 2026 03:53
URI: http://repository.mercubuana.ac.id/id/eprint/102584

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