ARIANI, RAYA (2026) KOMUNIKASI INTERPERSONAL DALAM HUBUNGAN TOXIC RELATIONSHIP DI KALANGAN GENERASI Z. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
The phenomenon of dating relationships among Generation Z indicates that interpersonal communication does not always develop in a healthy manner. In some cases, unbalanced communication may lead to a toxic relationship, characterized by the dominance of one partner, emotional control, and a lack of openness. This condition may result in emotional impacts such as fear, anxiety, and psychological exhaustion. This study aims to examine and describe interpersonal communication in toxic relationships among Generation Z, including the communication characteristics, how informants identify toxic dynamics, and the efforts made to improve communication. This research employs a qualitative approach using a case study method, based on interpersonal communication theory and supported by attachment theory and emotional dependency. Data were collected through in-depth interviews with six informants aged 21–23 years, consisting of students and workers who had experienced unhealthy dating relationships. The findings show that interpersonal communication in toxic relationships is marked by unequal communication, partner dominance, limited openness, and responses that tend to dismiss feelings. Most informants did not immediately realize that the relationship was unhealthy due to emotional attachment and the duration of the relationship; however, awareness began to emerge when communication repeatedly caused emotional distress. Efforts to improve communication were carried out through discussions and expressing feelings, but were often ineffective due to inconsistent changes from the partner. This study concludes that toxic relationships among Generation Z are influenced by unhealthy interpersonal communication and reinforced by emotional dependency, making it difficult for individuals to leave the relationship. Keywords: Interpersonal Communication, Toxic Relationship, Generation Z, Attachment Theory, Emotional Dependency. Fenomena hubungan pacaran di kalangan Generasi Z menunjukkan adanya pola komunikasi interpersonal yang tidak selalu berjalan sehat. Dalam beberapa kasus, komunikasi yang tidak seimbang dapat berkembang menjadi toxic relationship yang ditandai dominasi salah satu pihak, kontrol emosional, serta rendahnya keterbukaan. Kondisi ini berpotensi menimbulkan dampak emosional seperti rasa takut, kecemasan, dan kelelahan psikologis. Penelitian ini bertujuan untuk mengetahui dan mendeskripsikan komunikasi interpersonal dalam hubungan toxic relationship di kalangan Generasi Z, meliputi ciri komunikasi yang muncul, cara informan mengidentifikasi dinamika toxic, serta upaya memperbaiki komunikasi. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus, berdasarkan teori komunikasi interpersonal serta didukung konsep attachment dan ketergantungan emosional. Data diperoleh melalui wawancara mendalam terhadap enam informan berusia 21–23 tahun yang merupakan mahasiswa dan pekerja dengan kriteria pernah mengalami hubungan pacaran tidak sehat. Hasil penelitian menunjukkan bahwa komunikasi interpersonal dalam hubungan toxic relationship ditandai dengan komunikasi tidak setara, dominasi pasangan, minim keterbukaan, serta respons yang cenderung meremehkan perasaan. Informan umumnya tidak langsung menyadari hubungan tidak sehat karena keterikatan emosional dan durasi hubungan, namun kesadaran mulai muncul ketika komunikasi memicu tekanan emosional yang berulang. Upaya perbaikan dilakukan melalui diskusi dan penyampaian perasaan, namun sering tidak efektif karena perubahan pasangan tidak konsisten. Penelitian ini menyimpulkan bahwa toxic relationship pada Generasi Z dipengaruhi oleh komunikasi interpersonal yang tidak sehat dan diperkuat oleh ketergantungan emosional sehingga individu sulit keluar dari hubungan. Kata Kunci: Komunikasi Interpersonal, Toxic Relationship, Generasi Z, Attachment Theory, Ketergantungan Emosional
| Item Type: | Thesis (S1) |
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| NIM/NIDN Creators: | 44222010110 |
| Uncontrolled Keywords: | Komunikasi Interpersonal, Toxic Relationship, Generasi Z, Attachment Theory, Ketergantungan Emosional |
| Subjects: | 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 153 Conscious Mental Process and Intelligence/Intelegensia, Kecerdasan Proses Intelektual dan Mental > 153.6 Communication Psychology/Psikologi Komunikasi 300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 302 Social Interaction, Interpersonal Relations/Interaksi Sosial, Hubungan Antarpersonal |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | khalimah |
| Date Deposited: | 16 Mar 2026 01:36 |
| Last Modified: | 16 Mar 2026 01:36 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/101652 |
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