Items where Author is "Indriyani, Rika Tri"

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Indriyani, Rika Tri (2008) Pelaksanaan retensi pelanggan (customer retetion marketing) pd PT Rolimex Kimia Nusamas paaper and chemical dlm mempertahankan dan mengoptimalkan loyalitas pelanggan. S1 thesis, Universitas Mercu Buana.

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