Items where Author is "Ikhtiyanto, Yongki Suryo Arie"

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Thesis

Ikhtiyanto, Yongki Suryo Arie (2009) Analisis tingkat kepentingan dan kepuasan konsumen thd kualitas layanan jasa (Studi kasus program smartwood rainforest Alliance di wilayah asia pasifik). S1 thesis, Universitas Mercu Buana.

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